Contact Us

You may contact Sony Parts and Accessory Sales in any of the following ways:

  By Phone

Priority Service: 1-239-768-7691
Toll Free Service: 1-800-488-SONY (7669)

Phone Hours:
Monday to Friday - 8:00 am to 12 am (Midnight) ET
Saturday and Sunday - 9:00 am to 8:00 pm ET



  By Email

This website can only respond to research requests for USA models and can only ship orders within the United States.
To locate a Sony facility near you please go to www.sony.net.

• For questions about items you wish to purchase:
• To check on the status of an order:
Click Here to use our Accessory / Parts Research Request Form.
Click Here to email us.


  By Mail

Sony Parts and Accessory Sales
8281 NW 107 Terrace
Kansas City, MO  64153